Delivery and Returns

Delivery:

At this time we are only able to offer delivery to UK addresses. 

We will ship your order within 14 days of your order through our selected courier. We will try to dispatch your order as soon as possible, this lead time covers us over busy periods. 

You will receive an email from the courier to let you know your order is on its way. 

Returns:

As all of our designs are made to order, we are only able to accept returns if there is something faulty with your order. 

If you have an issue with your order, you will need to get in touch with us within 2 days of receiving your order. 

Please email us at petalandpinefloraldesigns@gmail.com with a photo of the issue, your name and your order number.

If your order is fault we will send you a prepaid returns label. Once we receive your return we will process your refund with 7 days.